Known Technical Issues/Workarounds

Known Technical issues that may occasionally affect some users

Checkbox cannot be deselected in some WinePulse DTC features when using a Mac - use spacebar instead!
Some WinePulse report or email subscription check box selections (for example Subscribe days of week) cannot be selected/deselected by mouse clicking with a...
Fri, 13 Dec, 2019 at 12:24 PM
Customer Analysis Reports - data appears to not start downloading
If you experience a white screen instead of a data download progress, this can happen if you have used the "Back to Parent Report" button before r...
Sat, 12 Oct, 2019 at 3:52 PM
Unable to login to WinePulse DTC Reports on older iPads
Older iPads that cannot update to a recent IOS version appear to have problems with login authentication. The login window for authentication of usernam...
Fri, 13 Dec, 2019 at 11:59 AM
WinePulse Live Dashboard - Setting up Auto-Refresh
To save you having to click refresh in your browser to update the Dashboard in your Tasting Room environment, use the Chrome extension Super Auto Refresh Pl...
Thu, 13 Aug, 2020 at 4:18 PM