Known Technical Issues/Workarounds

Known Technical issues that may occasionally affect some users

Checkbox cannot be deselected in some WinePulse DTC features when using a Mac - use spacebar instead!
Some WinePulse report or email subscription check box selections (for example Subscribe days of week) cannot be selected/deselected by mouse clicking with a...
Fri, 13 Dec, 2019 at 12:24 PM
Customer Analysis Reports - data appears to not start downloading
If you experience a white screen instead of a data download progress, this can happen if you have used the "Back to Parent Report" button before r...
Sat, 12 Oct, 2019 at 3:52 PM
Unable to login to WinePulse DTC Reports on older iPads
Older iPads that cannot update to a recent IOS version appear to have problems with login authentication. The login window for authentication of usernam...
Fri, 13 Dec, 2019 at 11:59 AM
WinePulse Live Dashboard - Setting up Auto-Refresh
To save you having to click refresh in your browser to update the Dashboard in your Tasting Room environment, use the Chrome extension Super Auto Refresh Pl...
Thu, 4 Jun, 2020 at 2:33 PM